Information Technology Specialist (Network Services) with Security Clearance
Dutieso Serves as an information technology (IT) Specialist responsible for supporting the various telecommunications network, data, voice systems serving the disbursed missions of the 114th Signal Battalion.o Maintains comprehensive knowledge of all SOC circuits and systems, including technical expertise in computerized equipment, serial and IP based circuit switching, information and physical security procedures, COMSEC handling, and policies.o Provides expert customer support to enhance connectivity, network routing, and seamless system integration.o Installs original or new releases of existing software for network management and COMSEC upgrade purposesSolves system hardware/software failures.o Ensures that systems are operated and maintained in strict compliance with the latest Army Regulation (AR) 380-5, as well as all pertinent command, Department of the Army (DA), and Department of Defense (DOD) security directives and procedures.o Perform critical activities during shifts, utilizing specialized test equipment to diagnose circuit problems and promptly communicate with other centers or tributary stations to report issues and coordinate necessary corrective actions.o Ensure the timely and accurate transmission of routine and historical reports, covering aspects such as circuit outages and restoration, rerouting, and station/trunk issuesAdditionally, play a crucial role in promptlyRequirements Conditions of Employmento Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.o Three year trial/probationary period may be required.o This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Top Secret security clearance with Sensitive Compartmented Information (SCI) access for the duration of employment.o This position is designated as KeyThe position cannot be vacated during a national emergency or mobilization without seriously impairing the mission.o This position requires irregular hours on rotating shift.o See Additional Information section for additional requirements and Conditions of EmploymentQualifications This position is in the Professional Category at the Full Performance Work Level within the CES Occupational StructureWho May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this jobYou will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selectedSee Proof of Eligibility for an extensive list of document requirements for all employment authorities.o Current Army Cyber Excepted Service (CES) Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Department of Army Civilian Employees Current DoD Cyber Excepted Service (CES) Employee (non-Army) Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, CES Employment and PlacementIf you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application packageIn order to qualify, you must meet the education and experience requirements described belowExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social)You will receive credit for all qualifying experience, including volunteer experienceYour resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your applicationAdditional information about transcripts is in this document To qualify based on your experience, your resume must describe one year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the positionSuch experience is typically in or directly related to the work of the position to be filledSpecialized experience would be demonstrated by handling communications security (COMSEC) material and encryption devices; monitoring network performance for hardware and software compliance; testing, troubleshooting, and isolating circuits and system related problems; and installing new or updating existing software or hardware for network managementThe specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detailExamples of IT-related experience demonstrating this competency include:
completing work independently that rarely requires editing or review by others(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and servicesExamples of IT-related experience demonstrating this competency include:
resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriatelyExamples of IT-related experience demonstrating this competency include:
expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendationsExamples of IT-related experience demonstrating this competency include:
identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriateOR Education:
Ph.Dor equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networksEducation FOREIGN EDUCATION:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.Seducation program; or full credit has been given for the courses at a U.Saccredited college or universityFor further information, visit:
https:
//sites.ed.gov/international/recognition-of-foreign-qualifications Additional informationo If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.o Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.o You will be required to provide proof of U.SCitizenship.o Direct Deposit of Pay is required.o Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.o Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.o If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.o This is a(n) FC34 - Information Technology / Cyber Management Career Field position.o Multiple positions may be filled from this announcement.o Salary includes applicable locality pay or Local Market Supplement.o P Recommended Skills Active Listening Attention To Detail Communication Cryptography Customer Service Editing Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Only applicants who meet one of the employment authority categories below are eligible to apply for this jobYou will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selectedSee Proof of Eligibility for an extensive list of document requirements for all employment authorities.o Current Army Cyber Excepted Service (CES) Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Department of Army Civilian Employees Current DoD Cyber Excepted Service (CES) Employee (non-Army) Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, CES Employment and PlacementIf you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application packageIn order to qualify, you must meet the education and experience requirements described belowExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social)You will receive credit for all qualifying experience, including volunteer experienceYour resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your applicationAdditional information about transcripts is in this document To qualify based on your experience, your resume must describe one year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the positionSuch experience is typically in or directly related to the work of the position to be filledSpecialized experience would be demonstrated by handling communications security (COMSEC) material and encryption devices; monitoring network performance for hardware and software compliance; testing, troubleshooting, and isolating circuits and system related problems; and installing new or updating existing software or hardware for network managementThe specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detailExamples of IT-related experience demonstrating this competency include:
completing work independently that rarely requires editing or review by others(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and servicesExamples of IT-related experience demonstrating this competency include:
resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriatelyExamples of IT-related experience demonstrating this competency include:
expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendationsExamples of IT-related experience demonstrating this competency include:
identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriateOR Education:
Ph.Dor equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networksEducation FOREIGN EDUCATION:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.Seducation program; or full credit has been given for the courses at a U.Saccredited college or universityFor further information, visit:
https:
//sites.ed.gov/international/recognition-of-foreign-qualifications Additional informationo If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.o Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.o You will be required to provide proof of U.SCitizenship.o Direct Deposit of Pay is required.o Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.o Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.o If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.o This is a(n) FC34 - Information Technology / Cyber Management Career Field position.o Multiple positions may be filled from this announcement.o Salary includes applicable locality pay or Local Market Supplement.o P Recommended Skills Active Listening Attention To Detail Communication Cryptography Customer Service Editing Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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